Privacy Policy
Last Updated:
This Privacy Policy describes how the operator of this website ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use our Service, we may collect the following categories of personal information:
- Contact Information: Your full name, email address, and phone number.
- Property Information: The property address you submit, including street address, city, state, and ZIP code, along with the reported property condition.
- Device and Usage Data: Your IP address, browser type and version (user agent), the referring URL, and the date and time of your visit.
- Communication Preferences: Your consent selections regarding phone calls, text messages, and email communications.
- Information from Third Parties: We may receive additional contact and demographic information about you from our identity resolution provider (see Section 3), including your name, email address, phone number, mailing address, age range, and homeownership status.
We may also obtain additional information related to the property you submit — such as estimated market value, publicly available property records, and owner contact information from public record databases — in order to process your request and provide you with a property valuation.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your property valuation request and provide you with an estimated cash offer.
- To contact you by phone, text message, or email regarding your inquiry, your property, and related real estate opportunities.
- To verify property details and ownership information using third-party data services.
- To connect you with real estate professionals and investors who may be able to assist with your property needs.
- To improve our Service, including analyzing usage patterns and troubleshooting technical issues.
- To comply with applicable legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We may share the personal information we collect in the following circumstances:
- Affiliated Partners and Investors: We work with a network of real estate professionals, investors, affiliates, and business partners who may be interested in purchasing properties or assisting with your real estate needs. We may share your contact information and property details with these partners so they can evaluate the opportunity and potentially contact you with offers or services related to your property.
- Service Providers: We share data with third-party vendors who help us operate the Service, including property data providers, communication platforms (for SMS and email delivery), cloud hosting providers, and analytics tools. These providers are contractually limited to using your data only to perform services on our behalf.
- Advertising and Analytics Providers: When you visit our website, our pages may load tracking technology operated by Meta Platforms, Inc. (the Facebook Pixel). This sends limited information about your visit — including your IP address, browser type, the pages you view, and certain actions you take on the site — to Meta. We use this information to measure the performance of our Facebook advertising and to reach similar audiences in future campaigns. Meta may also use this information in accordance with its own privacy policy. You can learn more or opt out at facebook.com/about/ads.
- Identity Resolution Provider: Our website uses LeadPipe, a service operated by Midbound Limited, a company registered in the United Kingdom (with offices at Spaceworks Building, 21 Plumbers Row, London E1 1AG). When you visit our website, LeadPipe may receive limited information about your visit (including your IP address and browser fingerprint) and match that information against its database of publicly available consumer records to identify you. If a match is found, Midbound Limited may provide us with your name, email address, mailing address, and other contact information, even if you have not submitted our form. We use this information to follow up with you by email about your potential interest in a cash offer for your property. Because Midbound Limited is based in the United Kingdom, your information may be transferred to and processed in the UK under UK and EU data-protection rules in addition to applicable U.S. law. LeadPipe processes this information under its own privacy policy, which you can review at leadpipe.com. You may opt out of this identification by emailing us at the address in Section 12.
- Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
We do not share your information with unrelated third parties for their own marketing purposes unrelated to real estate services without providing you with notice and, where required by law, an opportunity to opt out.
4. Telephone and Text Message Communications
If you provide your phone number and check the applicable consent box on our form, you expressly consent to receive phone calls and/or text messages from us and our affiliated partners regarding your property inquiry and related real estate services. Message and data rates may apply. Message frequency varies.
You may opt out of text messages at any time by replying STOP to any message you receive from us. You may also opt out of phone calls by informing any caller that you wish to be placed on our internal Do Not Call list.
Providing your phone number and consent is not a condition of using the Service or receiving a property valuation. Your consent is entirely optional.
5. Email Communications
By providing your email address, you may receive emails from us related to your property inquiry, including your valuation results, follow-up information, and related real estate opportunities.
Every marketing email we send includes an unsubscribe link at the bottom. You may opt out at any time by clicking that link or by contacting us directly. We will process your request within 10 business days. Our physical mailing address is included in every email we send, as required by law.
6. Data Retention
We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out of Communications: Unsubscribe from emails or reply STOP to text messages.
- Opt-Out of Third-Party Sharing: You may opt out of the identity-resolution sharing described in Section 3 (Identity Resolution Provider) by contacting us using the email address in Section 12. We will instruct our identity-resolution provider to stop processing your information and add your email to our internal suppression list.
To exercise any of these rights, please contact us using the information in Section 12 below. We will verify your identity before processing your request and respond within the timeframe required by applicable law.
9. California Residents — Your CCPA/CPRA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
- Right to Know: You may request the categories and specific pieces of personal information we have collected, the sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain legal exceptions.
- Right to Opt Out of Sale or Sharing: We may share your personal information with affiliated real estate professionals and investors as described in Section 3. Under the CCPA, this may constitute a "sale" or "sharing" of personal information. You have the right to opt out of this practice by contacting us using the information below.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To submit a CCPA request, please contact us at the email address listed in Section 12. We will verify your identity and respond within 45 days.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party site you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to submit a data deletion request, please contact us at:
Contact information is provided by the operator of this website.